Sittard to Brussels to London - the British Airlines sucks edition

I left Sittard at 6:30, 2 hours earlier than advised by the local office, and that was lucky. I figured I could settle at the Airport and work on stuff - bad idea.  The train trip took 3 hours, 4 changes and it snowed the whole time.



(Sorry about the reflections - shot thru the train window).

So I get to the airport 3 hours before the flight. The line at British Airlines is around the block, and when I ask at the counter, I am told to get it in. About 35 minutes in, I see the automatic check-in machine and get a boarding pass. The person behind me asks if we are suppose to do that and the line shuttles as about 25 people realize they never checked in. As I move closer, I see about 3/4 of the people are being checked in by the counter. No one gets up and yells like they do as SW to tell people what to do. The mess is helped by people who are yelling to friends to cut the line and join them. I get with three places of check in, after 1 hour and 45 minutes and it takes another 25 due to this. Most of the mess could have been handled by telling people to check in first and enforcing the queue.

After checking in, the mess is repeated at security where only two lines are open for about 300 people. After another hour there, I clear and wander to the plane. Thanks to the weather it hasn't taken off yet. Nothing there made up for the mess at check in. This was actually worse than Ryan Air, which I still have nightmares about. So if you are travelling over here, find a different airline. This one isn't worth it.

 

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